The Platform

Everything between checkout
and doorstep

Six pieces that work together to cut your shipping cost, recover failed deliveries and get COD into your account faster. Turn on what you need now and add the rest as you scale.

Delivery rider loading parcels from a crate, with a live out-for-delivery notification
[01]Routing
Courier comparison table scoring Delhivery, DTDC and Shadowfax on cost, delivery rate and value score

The courier engine that
picks for you

Every order is scored against live rate cards, zone-level delivery performance, pickup capacity and the buyer's RTO risk. The cheapest courier is rarely the best one — Growve picks the one that lands.

  • Live rate comparison across every partner in one call
  • Zone-wise performance scoring, refreshed daily
  • RTO risk flags on repeat-return buyers and fuzzy addresses
[02]Recovery
Recovery timeline cards showing a DTDC reattempt scheduled after WhatsApp, SMS and IVR outreach

NDR handling that runs without you

A failed delivery attempt starts a six-step recovery sequence within minutes — buyer contacted on WhatsApp, address confirmed, reattempt booked with the courier, all logged.

  • Automated outreach on WhatsApp, SMS and IVR
  • Address correction captured straight from the buyer
  • Reattempts booked automatically, escalated at 24 hrs
[03]Experience
Branded shipping-history card tracing a parcel from facility arrival through to delivery confirmation

Tracking your buyers
actually trust

Replace the courier's tracking page with your own. Your logo, your domain, your upsells — and proactive updates that cut 'where is my order' tickets.

  • White-label tracking page on your own subdomain
  • WhatsApp, SMS and email updates at seven order milestones
  • Delivery-date estimates shown at checkout
[04]Cash flow
Wallet panel showing this week's COD remittance of ₹4.35L, up 8.7%, with a daily bar chart

COD money back in your account faster

Cash on delivery is most of Indian e-commerce and the slowest part of the cash cycle. Growve remits next day, with a ledger you can reconcile line by line.

  • Next-day COD remittance on eligible plans
  • Order-level reconciliation, exportable to Tally or Zoho
  • Automatic recovery of remittance shortfalls
[05]Disputes
Weight check card comparing a 0.50 kg declared parcel against 2.00 kg charged, beside ₹1.42L recovered this month

Stop paying for weight
you didn't ship

Weight discrepancy claims quietly erode margin. Growve captures packing evidence up front and files disputes with the courier on your behalf.

  • Catalogue-level weight and dimension profiles
  • Discrepancy alerts before the charge is debited
  • Evidence pack assembled and filed automatically
[06]Visibility
Courier scorecard table ranking Delhivery, DTDC, Shadowfax, Xpressbees, Amazon and Ekart by cost, delivery rate and value score

Know which courier is costing you

Courier scorecards across delivery speed, RTO, damage and SLA breach — by zone, by lane, by weight slab. The data you need to renegotiate.

  • Courier scorecards by zone and weight slab
  • SLA breach alerts pushed to Slack or email
  • RTO cohort analysis by pincode, buyer and channel
[07]How it works

Live before your next pickup

No implementation project, no developer required for the standard integrations.

Connect your store

Link Shopify, WooCommerce, a marketplace account or the REST API. Orders start syncing in under ten minutes.

Set your shipping rules

Choose which couriers you want, set weight slabs and zone preferences, and tell Growve when to optimise for cost versus speed.

Ship and forget

Labels generate in bulk, pickups get scheduled, buyers get notified. NDRs are worked automatically the moment they appear.

Read the numbers

Courier scorecards, RTO cohorts and cost-per-order land in your dashboard so the next month is cheaper than the last.

[08]How it works

Fast to start. Safe to run. Built to scale.

Adopting Growve is designed to be boring — in the best possible way.

Shipment card flagged NDR with the reason normalised to Customer Unavailable

Detect & reason-code

The instant a courier logs an NDR, Growve pulls it in, normalises the reason across all 25+ couriers.

Learn more
WhatsApp thread offering the buyer one-tap options to re-attempt tomorrow or change address

Contact the customer

A branded WhatsApp message goes out in minutes with one-tap options — re-deliver, fix address.

Learn more
Confirmation card reading Re-attempt scheduled, RTO avoided, Tue 4pm

Recover & re-attempt

The customer's choice is validated for serviceability and pushed straight back to the courier.

Learn more

Growve vs. the usual setup

FEATURE
Courier accounts
Allocation logic
NDR follow-up
Weight disputes
COD reconciliation
Tracking page
Cost analytics
Pricing model
Returns QC
GROWVE
Yours — negotiated rates stay yours
Pincode + weight-slab lane scoring
Automated buyer reachouts
Auto-flagged with evidence packs
Line-level remittance matching
Your domain, your brand, proactive updates
Cost per delivered order, per lane and slab
Flat SaaS fee, published
Coming Soon
Typical aggregator stack
Pooled rates with markups
Cheapest courier wins
CSV exports & call lists
Manual tickets & proofs
Month-end reconciliation
Aggregator branded tracking
Invoices & monthly reports
Markup on every shipment
Basic reverse shipping
[09]FAQ's

Frequently Asked
Questions

What exactly is Growve?

A post-purchase operating system for Indian ecommerce brands. It sits on top of your store and courier accounts, decides which courier gets each order, chases failed deliveries, audits weight charges and reconciles COD — in one place your whole team works from.

Who is it for?

D2C and ecommerce brands shipping across India — especially where COD is a meaningful share of orders and RTOs quietly eat margin. It's built to work from a few hundred orders a month up to thousands a day.

Do I have to switch couriers or renegotiate rates?

No. Growve is built around the courier accounts and rates you already hold. It orchestrates on top — allocation, follow-ups, audits — without inserting itself into your freight billing.

How is this different from a shipping aggregator?

Aggregators resell courier capacity and typically price per shipment. Growve doesn't sell freight at all — it's software that makes your own courier mix perform better and proves it with per-order economics. Aggregators are a fine way to start shipping; Growve is for when the leak starts to matter.

What does it cost?

Early cohort brands use Growve free while we build alongside them. At launch, pricing will be a flat SaaS subscription — published openly, with no percentage of your shipping spend and no per-shipment cut.

How does onboarding actually work?

We start in observation mode: Growve connects read-only and replays your live orders, showing the allocation and NDR calls it would have made. When those calls look right to your team, you turn it on — lane by lane, at your pace.

Which platforms and couriers does it work with?

We're building against Shopify and WooCommerce first, alongside the national couriers Indian D2C brands already use — the set you saw further up the page. The early cohort's stack decides what we integrate next.

Is my order data safe?

Courier credentials and order data are encrypted in transit and at rest, access is scoped and logged, and your data is never sold or shared. Full security notes ship with the beta agreement, and we'll answer specifics before you connect anything.

Ready to plug the leak?

We're onboarding the first cohort of Indian D2C brands now — hands-on, and free while we build together.

Get Started